1 – Absolute Confidentiality
Our website address is: https://eldee.com.pk (also referred to as “Website” or “We”) is fully committed to protecting your privacy and ensuring the security of any personal information received from you (“Customer”). At Eldee.com.pk, maintaining the confidentiality of our Customers is a top priority.
This Privacy Policy explains what personal information we collect during your visits to our Website and how we protect the information you provide when using our services. You can trust that Eldee.com.pk will handle such information responsibly and in accordance with this policy. We comply with the highest standards of website privacy to ensure secure transactions for our visitors and Customers. This Privacy Policy is effective from 01.01.2025.
Any information you provide to Eldee.com.pk is subject to this Privacy Policy.
2 – Your Consent
By accessing our Website and submitting any information, or using our products and services, you agree to the terms of this Privacy Policy. Please read it carefully before using eldee.com.pk:
- As part of providing services, we may send routine communications, such as order transaction emails or administrative messages, via email, notifications, or other means, including SMS.
- By signing up for our newsletters, you agree to receive updates on new products, special offers, or other promotional content. You may unsubscribe from these newsletters anytime by following the instructions provided.
- Ensure that the personal information you provide is accurate and up-to-date to avoid disruptions in service.
You may access, update, or modify your personal information by logging into your account on eldee.com.pk.
3 – What Information We Collect
We do not automatically collect personally identifiable information. However, when you interact with us, you may provide:
- Personal details such as your name, address, email address, phone number, and other relevant information.
- Demographic details for improving your shopping experience.
4 – How We Use Your Information
The information collected from you is used solely for:
- Fulfilling your orders and requests.
- Improving our Website’s functionality to better suit your preferences.
- Personalizing your shopping experience.
- Communicating essential updates about your orders or changes to our services.
- Verifying your identity and preventing fraudulent transactions.
5 – With Whom We Share Your Information
We do not sell, rent, or exchange your personally identifiable information with third parties for commercial purposes.
6 – Who Has Access to Your Information
Only designated eldee.com.pk employees with a legitimate need-to-know basis can access your information. These employees are bound by strict confidentiality agreements.
7 – How We Use Cookies
Cookies are small pieces of data stored on your computer to enhance your browsing experience. They do not collect sensitive personal information. We use cookies to:
- Analyze website traffic and usage patterns.
- Save your preferences for future visits.
- Deliver personalized services based on your interests.
You can choose to disable cookies via your browser settings, though this may limit your experience on our Website.
8 – Changes to Our Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page. Significant amendments will be communicated via email, website notifications, or account messages. It is your responsibility to review the Privacy Policy regularly, as continued use of the Website implies acceptance of changes.
9 – Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: info@eldee.com.pk
- Phone: [+92-42-724-1196]
Thank you for trusting eldee.com.pk with your privacy.